Bots aren't triggering when they should

Matthew P14 · 2021-07-28T20:28:27+00:00

Different from the question below. I've created an outbound custom bot that I'm A/B testing that is set to show to Leads & Visitors during office hours. However, when I preview the bot it doesn't appear. I've set these bots live and they do not appear to the user either. What am I missing? 😭

Bots aren't triggering when they should | Community

Join the Intercom Community 🎉

Intercom Customers and Employees

Login to the community

Intercom Customers and Employees

Scanning file for viruses.

This file cannot be downloaded