Can I change the "Bot" text at the bottom of the Operator Name? I want it to say something like - "Customer Service". | Community
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Can I change the "Bot" text at the bottom of the Operator Name? I want it to say something like - "Customer Service".

  • September 12, 2022
  • 2 replies
  • 129 views
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Screen Shot 2022-09-12 at 10.01.50 AM

Joseph S.
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  • Joseph S.
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  • Paul M11Employee
  • Employee
  • 53 replies
  • September 13, 2022

Hey @user1887​ 👋 It is not currently possible to change or remove this text from this section. The name of the Operator can be changed in the settings you linked above but not the bot writing.

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  • Chris Liu
  • New Participant
  • 1 reply
  • August 21, 2023

I second this feature request. 

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