Can I require a user to complete a form upon login? | Community
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Can I require a user to complete a form upon login?

  • January 28, 2021
  • 2 replies
  • 38 views

Can I force a user to complete a simple form (name & email) when they login to our app for the first time (based on their IP)?

Thank you!

Best answer by Titho

You could look for sessions as a count (Session = 1) or create a segment looking the IP Address assuming you have a custom attribute capturing their IP address and sending that to Intercom. Based on the data points, you could then have a post prompting to complete a form via a CTA to an external form or one of the app providers forms.

 

If you do not already have their name/email when accessing your app, you could also look at using a task bot or custom bot to just prompt and request those attributes.

2 replies

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  • Super User ✨
  • Answer
  • January 28, 2021

You could look for sessions as a count (Session = 1) or create a segment looking the IP Address assuming you have a custom attribute capturing their IP address and sending that to Intercom. Based on the data points, you could then have a post prompting to complete a form via a CTA to an external form or one of the app providers forms.

 

If you do not already have their name/email when accessing your app, you could also look at using a task bot or custom bot to just prompt and request those attributes.


  • Author
  • New Participant
  • January 28, 2021

Thank you!