Can I set a path to redirect to a webpage? | Community
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Can I set a path to redirect to a webpage?

  • September 25, 2020
  • 5 replies
  • 363 views
K

I want to have the user click the option for the next path and be redirected to a specific webpage.

Best answer by Landon

Yeah you'd be better off just having a button users could click in the bot message that would take them to the URL.

 

Landon Bennett

Co-founder of Intercom apps: Userfeed & Bump

5 replies

Roy
Top Expert ✨
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  • Roy
  • Top Expert ✨
  • September 26, 2020

Hello @ken w​, Can you be a little bit more specific?

 

If I get correctly you are trying to redirect users to a specific web-page during the Product tour?

K
  • Ken W
  • Author
  • Connector
  • September 28, 2020

Of course, I am actually trying to get a selection in a custom bot to go directly to a webpage instead of sending to a new path where they would need to click the link to get there. The less they need to do the better.

Roy
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  • Roy
  • Top Expert ✨
  • September 28, 2020

@ken w​ , I'm afraid it's not possible.

L
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  • Landon
  • Active User
  • Answer
  • September 28, 2020

Yeah you'd be better off just having a button users could click in the bot message that would take them to the URL.

 

Landon Bennett

Co-founder of Intercom apps: Userfeed & Bump

K
  • Ken W
  • Author
  • Connector
  • September 28, 2020

Yeah was trying to avoid the extra step. Less movement down the rabbit hole. Thanks for the quick responses @roy s11​ and @user649​ 

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