On Series there only seems to be the option to add a normal custom bot.
If it's created and I try and import it into the series, I can't find it in the search
Answered
Can we have custom bots (from a button) added to a Series?
Best answer by Roy
Hello @user572 , Afraid it's not possible to launch a custom bot from a button via Series.
Series works this way:
First sent message/action -> Second Step (After the first step, it's going to the second one).
All actions are sending by the system.
As you know, a custom bot should be started via a user by clicking on the button.
That's why it's can't be added to the Series.
If you want to trigger the Series after chatting with the Custom bot (From a button), Simply tag users in the last step.
Then use the following tag as a matching rule in Series.
Example:
+5Hello @user572 , Afraid it's not possible to launch a custom bot from a button via Series.
Series works this way:
First sent message/action -> Second Step (After the first step, it's going to the second one).
All actions are sending by the system.
As you know, a custom bot should be started via a user by clicking on the button.
That's why it's can't be added to the Series.
If you want to trigger the Series after chatting with the Custom bot (From a button), Simply tag users in the last step.
Then use the following tag as a matching rule in Series.
Example:
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