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Creating macro

  • August 18, 2023
  • 1 reply
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Hi, how can I create a macro that allow me to close the ticket in 24hs?

Best answer by Nathan Sudds

@Claudio Nuñez  I would recommend checking out Bump, this works well for sending a message to close after a set amount of time and also to send a follow up template message to bump it before closing as well. 

 

    Joseph S.

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    Nathan Sudds
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    • Nathan Sudds
    • Top Expert
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    • August 18, 2023

    @Claudio Nuñez  I would recommend checking out Bump, this works well for sending a message to close after a set amount of time and also to send a follow up template message to bump it before closing as well. 

     

    Nathan Sudds, Intercom Consultant | activelabs.ca | Book a free call: cal.com/nathansudds/intercom. Case study: https://www.intercom.com/customers/jukebox
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