Custom action executes just once | Community
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Seems like custom action executes just once per conversation using custom bot. If i call the same action again in the same conversation it goes on the fail state, not sure how debug it.

Hey there @Radu Costea  👋  Paul here from Intercom Support!

 

I would say the best option here would be to reach out to us through the Messenger as we can better troubleshoot there 🕵️‍♂️ .

 

If you could share the url of the custom bot in the conversation that would help us to start investigating right away 🙏 

 

You can grab the URL from your browser bar when viewing the Custom Bot in Intercom.

url-custom-bot.png

Hey,

Seems like the issue after all was that i had to keep the same id output of the remote call to be able to update the 1:1 relation. If i return a different id it will fail. 

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