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Custom Bot launched only on a specific link

  • April 5, 2023
  • 1 reply
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J

Hi everyone!

 

We have the chat in two places: a logged area and some links in the Help Center.

I want to add a custom bot only in the flow that is launched from Help Center, is it possible?

Best answer by Nathan Sudds

@Jeisyka  This should be possible by using the URL feature in the Rules > Triggers workflow on the Custom Bot by adding the URL under Where to Send, I do believe this works with Help Center urls not just your main site. Hope this helps. 

 

 

Joseph S.

1 reply

Nathan Sudds
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  • Nathan Sudds
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  • April 10, 2023

@Jeisyka  This should be possible by using the URL feature in the Rules > Triggers workflow on the Custom Bot by adding the URL under Where to Send, I do believe this works with Help Center urls not just your main site. Hope this helps. 

 

 

Nathan Sudds, Intercom Consultant | activelabs.ca | Book a free call: cal.com/nathansudds/intercom. Case study: https://www.intercom.com/customers/jukebox
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