Darshan Hiranandani : How to ensure user-friendly navigation with reply buttons in Custom Objects?

Question

Hi, I’m Darshan Hiranandani, Could you please share your detailed suggestions on how to ensure user-friendly navigation with reply buttons within Custom Objects? Your insights and experiences would be greatly appreciated!

Cam G. · Accepted Answer

Hi @darshanhiranandani-- Cam from the Intercom Support team here!Given the various ways in which Custom Objects can be used and implemented,it would be great to get a bit more detail on your particularuse-casefor implementing Custom Objects, the capability through which they would be actioned (e.g. in a particular Workflow), and the ideal overall end-result?👍If you haven’t done so already, I’d highly recommend looking through the collection of Custom Actions and Objects articlesin our Help Center, which have some great guides, use-case examples, and best-practice suggestions.

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