Dataconnectors and workflows for external api integration and send a note | Community
Skip to main content

Dataconnectors and workflows for external api integration and send a note

  • October 27, 2025
  • 1 reply
  • 31 views

Hi,

I would like to implement a workflow which is triggered when a conversation/ticket is created in a specific inbox, that triggers an api configured in data connector to fetch the information. Can this information sent by the api be added as a note to the ticket/conversation as shown below?

How is the dataconnector’s success response data be sent as a note?

 

 

1 reply

  • Author
  • New Participant
  • 1 reply
  • October 29, 2025

Gentle followup on this request