Dataconnectors and workflows for external api integration and send a note

Vidya Nethi · 2025-10-27T12:17:30+00:00

Hi,I would like to implement a workflow which is triggered when a conversation/ticket is created in a specific inbox, that triggers an api configured in data connector to fetch the information. Can this information sent by the api be added as a note to the ticket/conversation as shown below?How is the dataconnector’s success response data be sent as a note?

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