Did the ability to attach PDF file in RBot change?

Question

Hey Team,  I have been going back through documentation and opened a ticket this morning with Intercom support.   We have an RBot programmed to automatically give 2 PDF files for customers who need a copy of our W9's.   I am attempting to update it today, and noticing the file attachment option is missing.   Drag and drop doesn't seem to work either (I thought it might be worth a shot).    Did the ability to provide files in RBot change over the past few months?

Aparna · Accepted Answer

Hey @davey​!  Looks like support team got back to you on this.  They have opened a bug issue and they will keep you posted when it is resolved.

Davey · Answer

They sure did!   Thanks for responding Aparna.   Fortunately, I was able to get an S3 bucket setup for a workaround.  ;-)

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