How can we notify our customers it is after office hours?

Question

How do we set up the custom bots to display a message that we will be back on the next business day once a customer contacts us after our business hours. Because right-now this is what it shows.

Racheal · Accepted Answer

Hey @user2421​Racheal from the Support Engineer team here &#128075;&#127996;You can let your users know when your team will be back online with Task Bot! You will first need to set your office hours in your Messenger Settings:Next turn on  Share your typical reply timesetting under Task Bot settings (for Leads and Users). Then if your user reaches out after your specified hours they will receive a reply like so:They will also see a message in your Messenger home screen:

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