How to trigger on-click opening of News tab in Messenger?

Question

Hey,  We would like to add a button in our app pointing to News tab in Messenger like Intercom does on the bottom left of its own app. How would this be possible ? Also is there a way to know when there is a new post in the Newsfeed so that we could highlights more clearly this news in the app ? Thank you

Thomas Murphy · Accepted Answer

Na you can easily do this too.Just add this code to your on page element and it will trigger the space -onclick="Intercom('showSpace', 'news')"For example here is my Nav Item -NewsThis is a link with no href actually set, but this will trigger the click hand icon, then theonClickevent will trigger the News section in Intercom

Daniel M15 · Answer

Hey @user312​! Daniel from Customer Support Engineering here &#128295;At the moment, it is not currently possible to open the Messenger on the News tab from a button or via the launcher. This is a custom implementation on our side and cannot be replicated.If this is something that you'd like to see implemented in the future, make sure to drop it in our Product Wishlist Group &#128522; And remember to keep your eyes on our New At Intercom page to stay up to date with all of our latest product announcements and updates &#128064;

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