[iOS Native] When App is closed and push notification is clicked, the chat/post does not open in the app. | Community
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[iOS Native] When App is closed and push notification is clicked, the chat/post does not open in the app.

  • July 5, 2022
  • 2 replies
  • 318 views
A

Hi! We would like to send a short summer message as a chat bot message, on top, of the ordinary that we have today. how do i add that to our bot?

Best answer by Evan P

Hey @anna s​, 👋 thanks for reaching out! I'm one of the Support Engineers here at Intercom! 👍

 

So you most definitely can add this extra message to your custom bot, you can use this article here as a guide on editing or updating your custom bots. Essentially you will just need to add an extra bit of text to whichever path you wish the message to show on! Let me know if you have any questions!

Nur Nahid
H

2 replies

E
  • Evan P
  • Active User
  • Answer
  • July 7, 2022

Hey @anna s​, 👋 thanks for reaching out! I'm one of the Support Engineers here at Intercom! 👍

 

So you most definitely can add this extra message to your custom bot, you can use this article here as a guide on editing or updating your custom bots. Essentially you will just need to add an extra bit of text to whichever path you wish the message to show on! Let me know if you have any questions!

J
  • jhonndee
  • New Participant
  • August 10, 2024

Yes, you can send a seasonal custom bot message by configuring your chatbot to display different messages based on the time of year. To do this, you can set up a condition in your chatbot's flow that checks the current date or season. Depending on the platform you're using, you might add a rule or trigger that activates a specific message when it's summer. Ensure that this seasonal message is added alongside your regular messages and configured to display at the appropriate time. This approach allows you to personalize interactions with seasonal content while maintaining your standard bot functions.

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