I need the bot to capture this message, from Whatsapp, from the customer's response and assign it as a variable so that I can use it in an API

Hey @gabriel f11👋🏼You can collect information from customers through the use of a 'data attribute' in a Custom Bot path but I believe currently bots aren't compatible with WhatsApp. So you won't be able to collect the information from users through WhatsApp using this Custom Bot.This would be a feature request! I can definitely flag this with our Product team for you 🚀Pop back to us at any time to share any additional feedback or context on your use case here!

Is it possible to assign a message sent by the user as a variable?

Is it possible to assign a message sent by the user as a variable? | Community

Join the Intercom Community 🎉

Intercom Customers and Employees

Login to the community

Intercom Customers and Employees

Scanning file for viruses.

This file cannot be downloaded