Our website recently started trending and we have an influx of users coming in and typing the same questions. It's simple enough to answer but because of the sheer amount, it's difficult to maintain conversations and would be much easier if we could immediately answer questions that we already expect with a bot or something.

Hey @david p15! Daniel from Customer Support Engineering here 🔧Sounds like you're looking for our Resolution Bot! This bot can be trained with common questions and instantly answer your customer questions. Please check out this help center article for more information.Hope this helps!

Is there a way to set up automatic replies based on a user's FAQ?

Is there a way to set up automatic replies based on a user's FAQ? | Community

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