SSL Issue on fetching the URL under "js.intercomcdn.com" for "Open Form"

Question

Hello, Intercom community,I have a workflow setup that uses “Open Form” feature. When a user uses this workflow on our React Native mobile application, the Link for the form fails to open. With the following SSL error. `GET https://js.intercomcdn.com/card-fallback.html?card_id=***&token=***``Error: write EPROTO 4431774456:error:100000f7:SSL routines:OPENSSL_internal:WRONG_VERSION_NUMBER:../../../../src/third_party/boringssl/src/ssl/tls_record.cc:242:`What do you suggest we do to resolve this issue? We are using `@intercom/intercom-react-native` version 7.1.3.Screenshots:WorkflowAndroidiOS

bernice · Accepted Answer

Hey @Reza Nehzati- it looks like this could be a duplicate post 👀 The team will be touch with you shortly via the Messenger!

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