Hi,I am rather new to this and would love to understand if I can create user journeys (emails) on Intercom? To explain this better: I want to create journeys for different segments of users basis the actions they take after signing up to our website. For example, a welcome email as soon as they join followed by a mail on day 3 if they are actively using a specific feature.

@Deb_SS 100% this is possible using Seriesor Automation/Workflowsto trigger based on any information in Intercom from first seen or other events or details about your users that you are tracking.Hope this helps!

User Journey Mapping (Emails)

User Journey Mapping (Emails) | Community

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