This doesn’t display for me since the update, I’m still seeing the old / previous design. Do I need to do anything?
Answered
Visual bot builder
Best answer by Oseas
Hey @user572! Oséas here from the Customer Support Specialist team 🕵️
That's likely because your workspace has bots with too long paths to be migrated to the new builder. Our Product Team is currently working on a solution to migrate this kind of bot. Workspaces affected by this should expect the new builder available by mid-November.
Could you please contact us through the Messenger so we can check if your workspace is on this list?
+4- Employee
- Answer
Hey @user572! Oséas here from the Customer Support Specialist team 🕵️
That's likely because your workspace has bots with too long paths to be migrated to the new builder. Our Product Team is currently working on a solution to migrate this kind of bot. Workspaces affected by this should expect the new builder available by mid-November.
Could you please contact us through the Messenger so we can check if your workspace is on this list?
It's happening to all the bots, including new ones and short ones, so it's not an issue with long paths. I've contacted support, thanks
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