I need a custom bot for our customers across several different languages.
Answered
What's the best way to create identical Custom Bots, but in different languages?
Best answer by Eric Fitz
Hey @user144, there are two options here.
One is to create a Custom Bot where the first question is asking the customer what language they speak, then taking them down a path in that language depending on what option they select.
The second option is to create a bot in one language, duplicate it, manually translate it into the next language, then continue as required.
+5- Employee
- Answer
Hey @user144, there are two options here.
One is to create a Custom Bot where the first question is asking the customer what language they speak, then taking them down a path in that language depending on what option they select.
The second option is to create a bot in one language, duplicate it, manually translate it into the next language, then continue as required.
I did this, but apparently, the article inserter only appears in one language.
Is there any way I can change this for the custom bot? Thanks!
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