I'm trying to understand how these two products work together or if they even do.

Outbound custom bots allow you to engage via a type of message (it is not really the same as a post or chat) which displays the first bot dialogue vs waiting for a user to engage - could be a message, message with video, bot dialogue options etc.Messenger allows for you to send posts/chats/etc but they are a one off thing (unless in a series or campaign) and you dont get the option to go through bot dialogues etc.

What's the difference between Messenger and Outbound Custom Bots?

What's the difference between Messenger and Outbound Custom Bots? | Community

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