When an owner is assigned to a contact, can I trigger an outbound Custom Bot with the owner as sender? | Community
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When an owner is assigned to a contact, can I trigger an outbound Custom Bot with the owner as sender?

  • January 30, 2022
  • 2 replies
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When an owner is assigned to a contact, can I trigger an outbound Custom Bot with the owner as sender?

Best answer by Aparna

Hey @dave s12​ This is not possible at the moment. The identity of the bot is set on the bot settings page. You can change it from there https://share.getcloudapp.com/WnuqDvb1. But I don't think this would be an ideal solution.

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  • AparnaEmployee
  • Employee
  • Answer
  • February 1, 2022

Hey @dave s12​ This is not possible at the moment. The identity of the bot is set on the bot settings page. You can change it from there https://share.getcloudapp.com/WnuqDvb1. But I don't think this would be an ideal solution.

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  • Dave S12
  • Author
  • New Participant
  • February 1, 2022

Thanks. Can I setup multiple bots, each one for a different owner?

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