Workflow and conditions

Question

how can i make the massenger  open  beasd on plan and work houreslike if the plan is pro and paid yearly show the massenger 24 hif the plan pluse and paid monthly show the masenger beasd on sepecifice work houres else show email form and respond like we will connect you in work houres

Larissa Alberti · Accepted Answer

Hey @User281👋Larissa from Intercom Support here. Thanks for reaching out!You can create some workflows with the trigger "When a customer visits your website" and then apply the conditions to the audience. For example: plan is pro or plan is plus.Then, on the Frequency and Scheduling section, you can select “any date, any time”, “office hours” or “custom times”.For more information on this type of workflow, I’d suggest that you check this article.I hope this helps!

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