Our deflection rate was 10-15 points below our average yesterday. It’s not the end of the world, but we’re typically very consistent.
Was this a fluke or were there system bugs with Fin?
Did anyone else have a crash in deflection rate yesterday (February 25, 2025)?
+3
+3- Intercom Team
- 47 replies
Hey
We didn’t experience any issues that should’ve impacted your Fin deflection rate around that date. If you continue to notice any issues, please reach out to our Support Team via the Messenger so we can dig in further!
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