Localisation/Languages

The search bar on the modern Help Center template only runs once a query has at least 3 characters. Intercom confirmed this limit is fixed, not configurable, and the same for every language.A 3-character minimum works for English, where 1–2 letter inputs rarely carry meaning. In Korean, Japanese, and Chinese, a single character carries much more meaning, and many of the most common support search terms are exactly 2 characters:- Korean: 플랜 (plan), 가격 (price), 결제 (payment), 환불 (refund), 계정 (account)- Japanese: 料金 (fee), 解約 (cancellation), 請求 (billing)- Chinese: 价格 (price), 退款 (refund), 账户 (account)Today these queries return nothing. Customers assume the article doesn't exist, then contact support or give up. Adding a particle (e.g., 플랜이) makes search work, but customers have no way of knowing this.Requested change (any of these would solve it):1. Lower the minimum to 1–2 characters for CJK queries2. Apply the minimum per Help Center language3. Make the minimum length configurable in Hel

The search bar on the modern Help Center template doesn't return results for queries under 3 characters. For example, searching "플랜" (plan) or "가격" (price) returns no results, while "플랜이" or "가격은" (the same root word with a particle attached) works fine.This minimum length may work reasonably for English, where 2-letter inputs are often low-signal, but it's overly restrictive for Korean, where 2-character words are frequently complete, high-value search terms. A language-aware minimum, or a lower threshold for CJK queries, would better serve non-English Help Centers.Could you let us know if this minimum length is configurable, or if there are plans to make it language-aware?