How Nuuly turned AI savings into higher pay for its support team
Questions about adding new languages for Fin, Help Center, Messenger, and full workspace localisation
The search bar on the modern Help Center template doesn't return results for queries under 3 characters. For example, searching "플랜" (plan) or "가격" (price) returns no results, while "플랜이" or "가격은" (the same root word with a particle attached) works fine.This minimum length may work reasonably for English, where 2-letter inputs are often low-signal, but it's overly restrictive for Korean, where 2-character words are frequently complete, high-value search terms. A language-aware minimum, or a lower threshold for CJK queries, would better serve non-English Help Centers.Could you let us know if this minimum length is configurable, or if there are plans to make it language-aware?
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