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Activity log for specific agents

  • November 1, 2023
  • 1 reply
  • 126 views
Z

Hello!

Is it possible to use the activity log endpoint to query results for a specific admin rather than having to sift through all admins? 

Best answer by Racheal

Hey @zwinans Racheal from the support engineer team here👋 

 

At the moment it isn’t possible to make a query using the activity log endpoint, your team would need to write an app or script to parse the data for the id in the performed_by object in the response. I’m happy to flag this as a feature request for the team to consider!

    Z

    1 reply

    Racheal
    Intercom Team
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    • RachealIntercom Team
    • Customer Support Engineer
    • Answer
    • November 7, 2023

    Hey @zwinans Racheal from the support engineer team here👋 

     

    At the moment it isn’t possible to make a query using the activity log endpoint, your team would need to write an app or script to parse the data for the id in the performed_by object in the response. I’m happy to flag this as a feature request for the team to consider!

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