API for setting 'Replied STOP. Filtered by carrier' for a contact | Community
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API for setting 'Replied STOP. Filtered by carrier' for a contact

  • August 10, 2024
  • 1 reply
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Hi, is it possible to set a contact's default SMS to "Replied STOP. Filtered by carrier" using an API?

 

And listen for changes to SMS settings via webhook.

Thanks

Best answer by Cam G.

Hi @robin.nguyen -- Cam from the Intercom Support Engineering team here. 

At present it is not possible to set “Replied STOP...” as a Contacts default SMS status, even via API. 

If you’re able to provide some further context around how having this capability would be of use to you I’d be glad to submit a Feature Request for this though 👍

เฉลิม คำพิทูรย์
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  • Cam G.Employee
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  • Answer
  • August 16, 2024

Hi @robin.nguyen -- Cam from the Intercom Support Engineering team here. 

At present it is not possible to set “Replied STOP...” as a Contacts default SMS status, even via API. 

If you’re able to provide some further context around how having this capability would be of use to you I’d be glad to submit a Feature Request for this though 👍

Support Engineer || Intercom
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