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Answered

Checklist Step Level Analysis

  • January 24, 2023
  • 5 replies
  • 188 views
U

Hey ,

Whats the best way to programmatically export checklist step level data from the API?

I'm able to get the overall numbers. But struggling to find the numbers that will give me step level data

Best answer by Oseas

Hey @user1559​! Oséas here from the Customer Support Specialist team 🕵️

 

Currently, there is no way to request step-level data reports for Checklists via API. This can only be accessed through the UI or manual CSV exports, as described here. But I'm happy to add it to our @Product Wishlist​ , so our Product Team know that's something you'd like to see in future releases.

Jana
Joseph S.

5 replies

Dana
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  • Dana
  • Connector
  • January 27, 2023

Interested in this too.

Diana Tripac
Intercom Team
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  • Diana TripacIntercom Team
  • Leading the Community @ Intercom
  • January 31, 2023

Adding @user368​ in case she can advise on that 👍

Diana Tripac | Senior Community Program Manager
K
Innovator ✨
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  • Keerthi
  • Super User
  • January 31, 2023

Hi Diana, unfortunately I cannot advise on that as we do not use the Checklists feature.

Oseas
Employee
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  • OseasEmployee
  • Employee
  • Answer
  • February 3, 2023

Hey @user1559​! Oséas here from the Customer Support Specialist team 🕵️

 

Currently, there is no way to request step-level data reports for Checklists via API. This can only be accessed through the UI or manual CSV exports, as described here. But I'm happy to add it to our @Product Wishlist​ , so our Product Team know that's something you'd like to see in future releases.

Oséas Filho, Customer Support Engineer @ Intercom
L

@Oseas 

I’m looking for a way to check on a company or user basis where one is in the checklist. Is there a CSV available that gives this info? If so, where could I find it? 

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