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Hello everyone, I would like to know if I can list custom bots and resolution bots of my app by requesting the API. Thank's in advance.

  • August 3, 2022
  • 1 reply
  • 11 views

Hello everyone,
I would like to know if I can list custom bots and resolution bots of my app by requesting the API.
Thank's in advance.

Best answer by Racheal

Hey @anthony p11​ 

 

We currently don't have a way to pull your Resolution Bot behaviors, I'll definitely flag this as feature request for the team! You can use the unstable version of our API to export your Custom Bot data. It'll give you the ruleset ID, data for completions as well as any replies sent.

 

There is a list of what you can get via this export in the article below 👇

https://www.intercom.com/help/en/articles/1224331-export-your-message-data?location=conversation/p>

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Racheal
Intercom Team
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  • Customer Support Engineer
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  • Answer
  • August 4, 2022

Hey @anthony p11​ 

 

We currently don't have a way to pull your Resolution Bot behaviors, I'll definitely flag this as feature request for the team! You can use the unstable version of our API to export your Custom Bot data. It'll give you the ruleset ID, data for completions as well as any replies sent.

 

There is a list of what you can get via this export in the article below 👇

https://www.intercom.com/help/en/articles/1224331-export-your-message-data?location=conversation/p>


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