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How to get information about Article in message?

  • Apr 16, 2024 11:07 AM UTC
  • 2 replies
  • 253 views
Andrii Fedyk
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When admin replies with an article, webhook does not contain details about it. May we have a link to article in webhooks?

 

Best answer by Ebenezer.Laleye

Hi @Andrii Fedyk ! Ebenezer here from Engineering Support👋.

I’ll submit this to the R&D team as a feature request, if this is something that be can do it will be put on future road maps.

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    2 replies

    REDUX
    • REDUX
    • New Participant
    • Apr 18, 2024 10:23 PM UTC

    +1

    Intercom Team
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    Hi @Andrii Fedyk ! Ebenezer here from Engineering Support👋.

    I’ll submit this to the R&D team as a feature request, if this is something that be can do it will be put on future road maps.

    Ebenezer - Customer Support Engineer
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