Skip to main content
Answered

Looking for possible values of `` conversation `"part_type" property


Forum|alt.badge.img+1
  • Active User
  • 19 replies

Hello, 

I’ve found this page about possible values of conversation’s “part_type” property

https://developers.intercom.com/docs/references/1.4/rest-api/conversations/conversation-part-model#conversation-part-types

but it’s missing for current API versions and this list is definitely not complete (e.g. I don’t see there ‘channel_and_reply_time_expectation’ part_type)

 

Is somewhere available a full list of possible `part_type` values ?  I have an integration with Intercom and want to filter out “useless” messages for me when syncing, e.g. messages from operator to the user

 

Thank you in advance.

Best answer by Jacques Reynolds

Hello @Misha  👋 Jacques here from Support Enginering with Intercom.

Currently, we do not have a list of event parts and their definitions available for external use. You would need to refer to the public API event parts that you shared with us here.

Additionally, here is a spreadsheet with all event parts we currently have and their meanings.

Hope this helps!

View original
Did this topic help you find an answer to your question?

2 replies

Jacques Reynolds
Intercom Team
Forum|alt.badge.img+4

Hello @Misha  👋 Jacques here from Support Enginering with Intercom.

Currently, we do not have a list of event parts and their definitions available for external use. You would need to refer to the public API event parts that you shared with us here.

Additionally, here is a spreadsheet with all event parts we currently have and their meanings.

Hope this helps!


Forum|alt.badge.img+1
  • Author
  • Active User
  • 19 replies
  • October 8, 2024

@Jacques Reynolds thank you 

Unfortunately I can’t access the spreadsheet( 


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings