No webhook when a new conversation is created on Intercom Inbox | Community
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Question

No webhook when a new conversation is created on Intercom Inbox

  • April 29, 2026
  • 0 replies
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Andrii Fedyk
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Intercom has multiple conversation-related webhooks.

When a new conversation is created in the Intercom Inbox, the `conversation.*` topics are not triggered.

Below the screenshots on how a new conversation is created.

 

 

Thanks for help!