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I kept getting the following error when trying to reply to a whatsapp message using an admin type with the admin_id retrieved from the admin endpoint

 

{
  "type": "error.list",
  "request_id": "003ririmu25u6re52260",
  "errors": s
    {
      "code": "not_found",
      "message": "User Not Found"
    }
  ]
}

Hi @Andrian Kanta , It’s Mat from the Support Engineering Team 😀

It is not possible to send any message to WhatsApp via Intercom API at the moment. That’s why you are getting error. 
I agree that it might be more descriptive though.

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