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Does Intercom have an Instagram integration?


Help! How do I get Instagram messages into intercom? Is there a current integration or a way to forward them to an email address that forwards to Intercom?

Best answer by Eric Fitz

Hey @hannah c14​, just wanted to let you know that Intercom has now released an official Instagram integration! You can install the app (or request that one of your teammates install it) from our App Store (link here).

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7 replies

Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • November 9, 2021

@mohamed e11​ this may be of interest to you 😄


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Thanks for the tag @eric f11​, and sorry I missed this. Interconnected emails were going to spam. Yes @hannah c14​ , there's a way to connect your Instagram account to Intercom 😊, and that's through Octopods. It takes only a minute to set up, and you can check it out here: https://octopods.io/intercom-instagram-integration/p>

 

If you're looking for a step-by-step guide, click here.

 

Let me know if you have any questions about it, or just drop us a note on our website. Our team would be delighted to help you out :)


Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • Answer
  • April 12, 2022

Hey @hannah c14​, just wanted to let you know that Intercom has now released an official Instagram integration! You can install the app (or request that one of your teammates install it) from our App Store (link here).


  • New Participant
  • 3 replies
  • April 13, 2022

Hi Eric, I'm trying to set this up but when I click on the link above it takes me to my report overview! What am I doing wrong? Is there a step by step guide to integration of social inbox's with Intercom? Many thanks

Sophie


Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • April 13, 2022

@sophie b​, apologies, the link was malformed! Can you try again? I've just updated it.


  • New Participant
  • 3 replies
  • April 13, 2022

@eric f11​ Fab! Worked perfectly many thanks Eric


Eric Fitz
Employee
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  • Employee
  • 1630 replies
  • April 13, 2022

Any time! Glad you got it set up 😁


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