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It looks like Intercom currently only supports the legacy Firebase Cloud Messaging service which is depreciated and will stop working on 6/20/2024 https://firebase.google.com/docs/cloud-messaging/migrate-v1. When will Intercom be updated to use the Firebase Cloud Messaging HTTP v1 API?

Hi Frank,

The team is aware of the deprecation and is currently working on this. You should see an update in the next few weeks.

 

Thanks

Hi Frank,

 

We’ve now added support for FCM HTTP v1. We’ve also added a guide to our developer docs to assist with migration.

 

Thanks,
Darren

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