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Floating banner scheduling

  • Mar 27, 2025 10:38 AM UTC
  • 6 replies
  • 267 views

Hi, I would like to set up a floating banner in our portal between certain time frame and I would like to show it to all users 2 times. how can I do that? I could set it up as ‘’send every time the person matches until dismissed’’  between certain time but I do not want to send more than 2 times

Best answer by Conor

Ah, sorry ​@Telnyx Sales, I meant to create a Series through this: 

 

 

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    6 replies

    • Telnyx Sales
    • Author
    • New Participant
    • Mar 27, 2025 10:40 AM UTC

    basically I want to send twice when a person matches the rule between certain time frame

    Conor
    Super User ✨
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    • Conor
    • Super User ✨
    • Mar 27, 2025 1:05 PM UTC

    One approach that could work for you is to set up a series, that includes: 

    1. A content block (the first banner)
    2. A wait block (eg: wait for a day)
    3. A second content block (the second banner, which could be identical, or very similar)

    What are you trying to convey to your users (twice)?

    Behind the scenes with Intercom setups from real customers: https://www.youtube.com/@support-stack | Get your recommended Support Stack episode: https://tally.so/r/RGagkl?utm_source=intercom&utm_medium=community_signature&utm_campaign=fin-quiz
      Nathan Sudds
      Top Expert ✨
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      ​@Telnyx Sales I was going to say something similar to ​@conor here, but very curious about the ‘show this to users twice” and what the story is behind that one!  

       

       

      Nathan Sudds, Intercom Consultant & Host of the Fin Community Office Hours | activelabs.ca | Book a free call: cal.com/nathansudds/intercom. Case study: fin.ai/customers/jukebox
        • Telnyx Sales
        • Author
        • New Participant
        • Mar 27, 2025 3:55 PM UTC

        Our full API key values will no longer be retrievable once they’ve been created. So we want to inform all of our users to securely save their API keys.

         

          • Telnyx Sales
          • Author
          • New Participant
          • Mar 27, 2025 4:02 PM UTC

          where exactly here I should create a wait block?

          Conor
          Super User ✨
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          • Conor
          • Super User ✨
          • Answer
          • Mar 28, 2025 9:44 AM UTC

          Ah, sorry ​@Telnyx Sales, I meant to create a Series through this: 

           

           

          Behind the scenes with Intercom setups from real customers: https://www.youtube.com/@support-stack | Get your recommended Support Stack episode: https://tally.so/r/RGagkl?utm_source=intercom&utm_medium=community_signature&utm_campaign=fin-quiz
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