GET https://nexus-websocket-b.intercom.io/ 404 not found | Community
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GET https://nexus-websocket-b.intercom.io/ 404 not found

  • July 7, 2025
  • 3 replies
  • 226 views

I am using @intercom/messenger-js-sdk for show Intercom button on my website.

 

 

Recently, this sdk tries to GET nexus-websocket-b.intercom.io, then 404 returned.

Could you check it out?

 

FYI. I can see this errors on this view too.

 

Best answer by Ebenezer.Laleye

Hi all! Ebenezer here from Engineering Support👋.

This bug should be fixed now, could you test again and see if you get the same error?

3 replies

Yes this is happening to me too


  • New Participant
  • July 8, 2025

Facing the same issue  https://nexus-websocket-b.intercom.io/ net::ERR_ABORTED 404 (Not Found)


Forum|alt.badge.img+7
  • Intercom Team
  • Answer
  • October 1, 2025

Hi all! Ebenezer here from Engineering Support👋.

This bug should be fixed now, could you test again and see if you get the same error?