We’re looking for insight from companies that manage multiple subscriptions per customer in Stripe.
In our case, each account has three separate subscriptions:
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Base plan
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Email plan
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Teams plan
Each of these also has multiple plan levels, and every customer technically has all three subscriptions (either free or paid).
Right now, the Stripe integration appears to pull only one random subscription, which makes it difficult to reliably identify a customer’s actual plan levels across all products.
How are you configuring your Stripe integration to correctly identify all subscription plans for a customer, rather than just one? Are you using specific metadata, workarounds, or a particular integration setup to handle this?
For context, we are looking to use Procedures to perform account actions inside Stripe, but need to be able to accurately make changes to all plans.