I've already set and verified WhatsApp and WhatsApp templates
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Hey @user1679​, our WhatsApp integration is designed to handle inbound conversations only. You can't use it to start a new outbound WhatsApp conversation.
Hi
Is there any update on this ticket. Is there any way we can send marketing/promotional campaigns to our users.
Hi
You can start Outbound Whatsapp Messages.
I’ve added a helpful article below
https://www.intercom.com/help/en/articles/8632040-outbound-whatsapp-messages
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