Is there a way to include a lead’s company name and email address in messages sent to Slack via the Slack integration and Intercom workflows? The old (deprecated) Intercom Convert Slack integration did that, and we are now replacing that with the current Slack app/integration, but we need to retain that functionality. Thanks!
Hi
Unfortunately current Slack integration does not support such functionality.
You might need to create a third party automation (using for example Zapier) to send such notifications to your Slack channel
Thanks
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