Integration got uninstalled

Question

Hi Team! One of our integrations, Dashworks, (app_package_code dash-bdz0) got uninstalled from the app store for the whole organization and we’re unable to find sufficient logs to investigate how or why this happened. We are the developer of this integration as well. Can you help us investigate into this issue?

Jacob Cox · Accepted Answer

Hi @Dashworks Support!I’m showing an uninstall action of that app and it’s associated with your own admin ID. It looks like maybe you revoked the API token that is associated with that app in your Developer Hub which then cut the connection to that integration. Does that sound like a possibility?Considering the fact that sensitive information may need to be exchanged here, I’m going to send this conversation over to our Support team so they can chat with you about this situation and help you get to the bottom of things. They will reach out to you via the email address that is associated with your account so be on the lookout for that!

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