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Intercom and Telegram connection


Hello,

Does anyone have experience with the Intercom - Telegram connection?

Any insights would help a lot. 

Thanks, 
Dilara 

Best answer by bernice

Hey @dilara.murathanoglu 👋 You’re absolutely right - the Octopods app will allow you to connect Intercom & Telegram!

Just a heads up that this app is created by Octopods themselves, so they will be the best place to reach out to for any further information on the app.

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4 replies

mateusz.leszkiewicz
Intercom Team
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Hi dilara.murathanoglu, It’s Mat from the Support Engineering Team 😀

Intercom does not. have any Telegram integrations. 
You might have some luck setting up some automations with Telegram using third party automation tools like Zapier or Make and our API.


mateusz.leszkiewicz wrote:

Hi dilara.murathanoglu, It’s Mat from the Support Engineering Team 😀

Intercom does not. have any Telegram integrations. 
You might have some luck setting up some automations with Telegram using third party automation tools like Zapier or Make and our API.

Thanks, @mateusz.leszkiewicz 😊

What about https://octopods.io/intercom-telegram-integration that is available in the Intercom app store?

Do you have any experience on how it works?

What we need is to follow up on the Telegram communication solely in the Intercom Inbox, so that our team doesn’t have to have the Telegram app open on their screens. 


bernice
Intercom Team
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  • Intercom Team
  • 230 replies
  • Answer
  • July 25, 2024

Hey @dilara.murathanoglu 👋 You’re absolutely right - the Octopods app will allow you to connect Intercom & Telegram!

Just a heads up that this app is created by Octopods themselves, so they will be the best place to reach out to for any further information on the app.


bernice wrote:

Hey @dilara.murathanoglu 👋 You’re absolutely right - the Octopods app will allow you to connect Intercom & Telegram!

Just a heads up that this app is created by Octopods themselves, so they will be the best place to reach out to for any further information on the app.

Thank you!


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