Hello, I see that there is a Slack Intercom integration available here: https://www.intercom.com/help/en/articles/11534476-connect-your-slack-channel
The issue that I see though that is different from the use case that I am targeting is that Intercom tickets are initially created from Slack and not the other way around. I am trying to make it so that if a conversation/ticket is started in Intercom, it is automatically pinged in Slack. As you converse through Slack, those messages are also sent back and forth through Intercom. So my initial entry point would be Intercom versus Slack. Is there a way to do this?