Intergrating Intercom across multiple apps

Question

I wanted to check if it's possible to integrate Intercom into two different apps using the same workspace, while having separate FAQs for each. Is that supported, or would we need to create a separate workspace for each app?

Conor · Accepted Answer

Hey ​@Alan Ibarra! It sounds like what you're looking for could be achieved through Intercom’s multibrand feature. That wouldYou can manage the multiple different brands in a single workspace, but it does come at an additional cost as you would need to have an Expert plan for this.Does that help?

Conor · Answer

That’s correct. yes. If you’re on Essential it’s cheaper directly but more indirectly painful and inefficient to have two workspaces. If you're on Advanced, it’s cheaper, less painful and more efficient to upgrade to Expert and get multi-brand. If you’re already on Expert, you’re singing!

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