Hi team, We're building an app that will add notes in conversations. Looking through the Intercom API, it seems like we must associate a note with an admin in the Intercom account. Is it possible for the note to come "from" our app instead? For example, like Slack bots with their own name and logo. Or, we use the Intercom/Github app and notes are posted from "Operator".

Never mind! We found the secret operator+APPID@intercom.io admin. Very cool and thank you!

Is it possible to bypass the admin ID when adding conversation notes through the API?

Is it possible to bypass the admin ID when adding conversation notes through the API? | Community