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Madcap Flare Publishing to Intercom Knowledge Base

  • September 24, 2024
  • 1 reply
  • 106 views

Work in MadCap Flare to produce all our help documentation.   Want to import all the articles from Flare to Intercom.

I see several standard tools on the Flare side for other standard support systems on the market, but Intercom is not listed.  LINK

 

What recommendations do you have on the process?    Would love this to be automated so everything stays organized, tagged and synced.

Best answer by Ebenezer.Laleye

Hi @Larry Goodwin ! Ebenezer here from Engineering Support👋.

 

At the moment we don't have direct integration with MadCap Flare. So if you would like to import your articles from there, you would need to use our Rest API

Hope this helps but let me know if you need any further assistance with this 🙋‍♀️

 

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Hi @Larry Goodwin ! Ebenezer here from Engineering Support👋.

 

At the moment we don't have direct integration with MadCap Flare. So if you would like to import your articles from there, you would need to use our Rest API

Hope this helps but let me know if you need any further assistance with this 🙋‍♀️

 


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