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Question

Sending welcome email triggered by Amplitude event

  • December 19, 2022
  • 1 reply
  • 104 views

I want to send welcome​ emails to new users. I want use Amplitude event as a trigger to send the emails. I've set up an Amplitude <> Intercom data streaming via Amplitude's Destinations feature but I'm not sure what to do next. Can somebody who has done a similar setup please help me?

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1 reply

  • Employee
  • 328 replies
  • December 22, 2022

@jiho​ ! You should be able to identify the users in Intercom using any Amplitude attribute, right? If so, then you can use that attribute/tag/segment in the audience rule of your message. Since Amplitude is a third party app built by Amplitude, I would suggest you checking with their support here


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