Should I Setup Salesforce integration using email address or Unique ID?
Page 1 / 1
Always UID. If your customer changes their email address you will end up with two customer records in Intercom.
Reply
Join the Intercom Community 🎉
Already have an account? Login
Login to the community
No account yet? Create an account
Intercom Customers and Employees
Log in with SSOor
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.