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Thirdparty app integration is failing

  • Oct 15, 2025 9:52 PM UTC
  • 1 reply
  • 325 views

Hello,

 

I am trying to integrate a third-party app into our workspace, and the oauth screen displays the following:

 

 

I have full admin on the workspace - and ive tried signing in and out again.

Best answer by Paul Byrne

Hi ​@Andrew Kopp Paul here from support engineering to help you out 🤝 

I don't see this app in our app store so suspect it is not authorised for for external installs.

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Paul Byrne
Intercom Team
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  • Paul ByrneIntercom Team
  • Intercom Team
  • Answer
  • Oct 16, 2025 9:35 AM UTC

Hi ​@Andrew Kopp Paul here from support engineering to help you out 🤝 

I don't see this app in our app store so suspect it is not authorised for for external installs.

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