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Thirdparty app integration is failing

  • October 15, 2025
  • 1 reply
  • 34 views
A

Hello,

 

I am trying to integrate a third-party app into our workspace, and the oauth screen displays the following:

 

 

I have full admin on the workspace - and ive tried signing in and out again.

Best answer by Paul B12

Hi ​@Andrew Kopp Paul here from support engineering to help you out 🤝 

I don't see this app in our app store so suspect it is not authorised for for external installs.

1 reply

Paul Byrne
Intercom Team
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  • Paul ByrneIntercom Team
  • Intercom Team
  • 116 replies
  • Answer
  • October 16, 2025

Hi ​@Andrew Kopp Paul here from support engineering to help you out 🤝 

I don't see this app in our app store so suspect it is not authorised for for external installs.


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