We are looking to integrate a form application for e.g. Bug Report and CSAT.. What are your experiences? Any recommendations? We are currently looking at NativeApps and DataScope
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We have played with Typeform which we found very easy to setup and lightweight with the option for in app prompting (in the flow of message / launcher frame). We have also played with conversation attributes with future thinking that the new conversations API could pass those values over to another system (replicating a form tech).
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